Terms of Service
Last updated: 14 March 2026
These Terms of Service ("Terms") govern your use of the website www.apolloqa.co.uk and any services provided by Apollo Quality and Assessment Ltd ("Apollo QA", "we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. About Us
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not:
- Use the website in any way that breaches applicable laws or regulations
- Attempt to gain unauthorised access to systems or data
- Upload or transmit malicious software
- Copy, reproduce, or exploit website content for commercial purposes without permission
We reserve the right to suspend or terminate access where misuse is identified.
3. Information Accuracy
While we make reasonable efforts to ensure information on our website is accurate and up to date, we do not guarantee that:
- Course availability
- Pricing
- Qualification requirements
- Regulatory information
will always be current or error-free. Information may change without notice.
Nothing on this website constitutes professional, legal, or regulatory advice.
4. Training & Qualification Services
a) Enrolment
Enrolment onto courses or qualifications is subject to:
- Eligibility requirements
- Availability
- Acceptance by the relevant awarding body
We reserve the right to refuse enrolment where requirements are not met.
b) Learner Responsibilities
Learners are responsible for:
- Providing accurate and truthful information
- Completing assessments honestly
- Complying with awarding body rules
- Maintaining workplace access where required for NVQs
Failure to comply may result in suspension or withdrawal.
5. Fees, Payments & Refunds
- Fees will be agreed prior to commencement of services
- Payment terms will be confirmed at the point of booking or enrolment
- Refunds, cancellations, and transfers are subject to our Refund & Cancellation Policy
- Non-payment may result in suspension of services or certification delays
6. Intellectual Property
7. Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, or consequential losses
- We do not guarantee qualification outcomes, certification approval, or employment results
- We are not responsible for delays caused by awarding bodies, third parties, or circumstances outside our control
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
8. Data Protection
9. Third-Party Links
10. Suspension & Termination
We reserve the right to suspend or terminate access to our services where:
- These Terms are breached
- False or misleading information is provided
- Awarding body rules are violated
- Payment obligations are not met
Termination does not remove any outstanding payment obligations.