Privacy Policy
Last updated: 9 February 2026
Apollo Quality and Assessment Ltd ("Apollo QA", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.apolloqa.co.uk or interact with us online or offline.
1. Who We Are
2. What Information We Collect
a) Information you provide to us
- Name
- Email address
- Telephone number
- Company name
- Job role
- Training or qualification enquiries
- Any information you submit via contact forms, booking forms, or email
b) Information we collect automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring website
This data is collected using cookies and similar technologies.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and requests
- Provide information about our training and qualifications
- Process bookings, registrations, and assessments
- Manage learner records and compliance requirements
- Improve our website and services
- Send relevant communications (only where permitted)
- Meet legal or regulatory obligations
We do not sell your data to third parties. Ever.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – where you have explicitly agreed
Contract – where processing is necessary to deliver training or services
Legal obligation – where required by awarding bodies or law
Legitimate interests – to operate and improve our business (without overriding your rights)
5. Cookies
Our website uses cookies to:
- Ensure the website functions properly
- Analyse traffic and performance
- Improve user experience
You can control or disable cookies through your browser settings.
6. Data Sharing
We may share your data only where necessary, including with:
- Awarding bodies and regulators (e.g. NOCN, NPORS, CABWI, NUCO)
- IT and system providers (CRM, learning platforms, email systems)
- Professional advisers (accountants, auditors, legal advisers)
All third parties are required to keep your data secure and use it only for specified purposes.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure systems and access controls
- Encrypted storage where appropriate
- Restricted access to authorised personnel only
We retain personal data only for as long as necessary, in line with regulatory and contractual requirements.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at hello@apolloqa.co.uk.